Team building and development is intrinsic to successful facility operations and management. Part of team building is developing and improving upon the goals that you set for your team. Facilities need to be constantly maintained and optimized if they are to offer the best in efficiency and cost-effectiveness. By getting your entire team on board, you’ll be able to improve these metrics.
Teach through Leadership
Your leadership is what will set the tone for your team, so take some time to brush up on your leadership skills. The more proactive, open, and communicative you are, the more your team members will be. When you’re working with your team, you aren’t just another team member; you’re a figurehead and you operate as an example of how they, too, should act. By the same token, you should never consider yourself above the guidelines that you have created for your staff.
Develop Clear Goals and Metrics
Goals can be either highly specific or very abstract. In facility management, the more specific the goal, the more likely it is to be met. Don’t make a goal something general such as “achieve better environmental consciousness.” Instead, have a goal such as “reduce energy usage by at least 3% and water usage by at least 5%.” If you’re thinking about creating a smart building infrastructure, create a sequence of milestones for different installations and processes. These metrics give your team guidance regarding whether their strategies are working.
Transparent communication is critical to team development. Not only do you need to be able to communicate your goals effectively to your team, but you also need to be open to their comments and criticisms. Take the time to interface directly with your team members and to learn about the challenges that they are facing.
Use Your Team Wisely
Every team member has their own specialization. Some team members may be better at motivating while others may simply be very competent and detail-oriented. Part of being a team leader is knowing which slots your team members fit into best. Find the things that your team members truly enjoy doing and find fulfilling, and make sure that their roles are always well-suited to them.
Conduct a Risk Assessment
Mistakes happen. Emergencies occur. For these issues, you need to have contingencies. When you develop a facilities management or operations project, you have to first identify the potential risks and roadblocks. Only through doing this can you create Plan B’s, Plan C’s, and even Plan D’s for these events. The better prepared you are, the more willing your team will be to follow you.
When your team works together, they will be able to achieve great things. Achieving better teamwork doesn’t just improve upon your operations, but it also makes you a better leader and can further your career. If you’re an operations manager looking to better your skills (or a business owner looking for a specialized operations manager), contact Strategy and Management Services today.