Rule #94 – Demonstrate the Difference

Your employees may know the specific roles they play in your company and how they affect the overall company vision, but do they know how they directly make a difference for your clients? It may be obvious to project managers and employees who directly communicate with those you serve, but do your accountants understand how… Read more »

Rule #93 – Occupy Your Brand

A brand is more than a slick logo or snappy tagline. It’s the sum total of how someone perceives your organization. In short, it’s your reputation. A brand is influenced by customers, employees, news articles, social media, your CEO and the receptionist in the front lobby. Everything your company does either enhances or diminishes your… Read more »

Rule #92 – Who’s Your Decision Maker?

Never allow a person to tell you no who doesn’t have the power to say yes. Who in your organization has the power to say “Yes”? It’s the best way to identify the true decision maker. Almost anyone in an organization can say “No,” but the person with real power can say yes. Who has… Read more »

Rule #91 – The Power of Goals

If your employees haven’t established work goals, what are they working towards? Employees who have set work goals are not only more motivated at their jobs, but they are also more engaged as they have a clear direction as to how they fit into the bigger picture of your organization. As a manager, employees can… Read more »

Rule #90 – Encourage the Heart

True leaders know how to help their people accomplish extraordinary things by offering encouragement and celebrating success. By leading with the heart, they make people want to get behind the company’s mission and goals and strive to exceed expectations.  

Rule #89 – No Place for Strangers

When it comes down to doing business, whether in the federal or commercial arena, people do business with people they know, like, and trust. Although your company may have superior capabilities and a talented team, if the client does not know who you are, nine times out of ten they’ll choose your competitor. It all… Read more »

Rule #88 – Purging Procrastination

Everyone’s done it. You have a deadline, but you’re not quite motivated to complete it just yet, so you don’t. Unfortunately, procrastination has a drastic effects on the workplace, so it’s best to work hard to prevent it. Thankfully, there are several solid solutions. Hold your employees accountable. If you clearly communicate what needs to… Read more »

Rule #87 – Exceed by Succeeding

How do you exceed expectations? Before every customer meeting and at the end of every customer plan, write a statement as to how you plan to exceed their expectations. By writing it down, it will help you succeed. Do you exceed expectations?

Rule #86 – Just When You Thought You Were Giving 100%

We are all capable of so much more than we think we are. The Navy Seals have a 40% rule that says when your mind is telling you you’re done, you’re only about 40% done. We all under-estimate what we have inside us. So next time you’re working on a difficult project and feel yourself… Read more »

Rule #85 – Power Trip

There’s an increasing amount of CEOs and notable leaders who rise to the top and come crashing down due to scandals. As a leader, there comes an insurmountable pressure to continue to achieve. However, it’s crucial that you take a step back and remember the values that got you where you are in the first… Read more »