If attitudes are contagious, make sure you’re spreading the right one. Executives are reminded to lead by example, and always with a positive attitude. But how is positivity emanated? Practice a new paradigm by starting with “yes!” An attitude is an outlook, but “yes” is a declaration. When you start with “yes,” every challenge has… Read more »
Leading in this transformative time requires the ability to recognize the need for change before circumstances necessitate it. When planning for change, think long-term. Doing so allows you and your team to mitigate challenges before they occur. It’s human nature to resist change. Make facing the unfamiliar enlightening, not frightening, by removing emergent tasks. … Read more »
It’s easy to focus on wins, but what about the process of achieving them? Let your team members know that a commitment to optimizing solutions matters. Fixed-mindsets view abilities as finite. Growth-mindsets understand that abilities can be developed. Foster a growth-mindset in your organization by rewarding perseverance, valuing potential, and encouraging innovative thinking.
When building brand equity, consider these four factors: brand name awareness, brand associations, perceived brand quality, and brand loyalty. Boost the marketing and financial value of your company by increasing your brand’s strength in the marketplace. Focus first on augmenting your brand’s perceived value. This will build loyalty, reduce your brand’s vulnerability to competitors’ actions,… Read more »
Engaged employees need more than a paycheck to feel part of the team. They want to know where they are going and why. When you can give them a purpose, it helps them envision a future with your company.
As a manager, it’s imperative that you step back occasionally and just listen. By listening to your team members, you can discover small issues plaguing team members that can easily be alleviated before they balloon, and you can also learn about new ideas and strategies that your employees have that may make a substantial difference… Read more »
Employee morale can have a detrimental effect on the success of your company. It’s not every day that you win a multi-million dollar contract or close a deal with a new client you’ve been targeting for years. For this reason, it’s important to celebrate the small wins within your company to keep your team engaged… Read more »
As an entrepreneur, time is certainly not something you have in excess. Running your business, regardless of the size, is time consuming enough, but when you throw in business meetings, charity events, different boards and organizations you chair on, speaking events, and other schedule constraints, there is little time left for sleep or your personal… Read more »
True leadership is more like being a coach than a task master. A leader’s role is to help develop people so they can perform better and reach their potential. When that happens, everyone wins. How do you lead?
It’s one thing to perform a contract for a client. It’s another thing to perform that contract well. When it comes to customer service and satisfying your clients, it’s crucial to exceed expectations. Don’t just meet your clients, get to know them and discover their preferences and pain points. Be consistent in your delivery so… Read more »