Remote teams require emotionally intelligent, agile leaders who understand the impact of both physical and psychological distance. Distributed employees are faced with communication challenges unfamiliar – and quickly forgotten – by their local counterparts.
What’s usually a quick pop-in across the hall can turn into hours waiting on an emailed reply.
Focus on solutions that reduce psychological distance. Instead of sending an email, opt for a phone or use video conferencing when available. Build camaraderie with face-to-face communication, encourage team participation, and invite remote employees to share their knowledge and insight.