Rule #98 – Know Your Customer

This is a time honored chestnut, but remains as true as ever. How many businesses fail to understand what their customers’ lives are really like? What are their pain points? What keeps them awake at night? Answer these questions and you’ll discover what customers are really looking for in your product or service. How well…

Rule #97 – Look for Alternative Methods

When it comes to innovation, people often think of new inventions and modern technology. However, some of the most innovative ideas include processes and improved methods. It’s important to encourage your team to discover alternative ways to complete projects that may be more efficient and less time consuming, saving your clients time and money. Don’t…

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Innovation or Incineration: How companies that don’t innovate don’t last.

It’s been nearly two decades since Michael E. Porter, Bishop William Lawrence University Professor at Harvard Business School wrote “The Competitive Advantage of Nations.” Porter’s groundbreaking study of international competitiveness outlined how a nation’s competitiveness depends on the capacity of its industry to innovate and upgrade. It transformed how companies think and act when it…

Strategy and Management Services, Inc. (SAMS) Honored by Northern Virginia Chamber of Commerce

Company Named Winner of the Meritorious Veteran-Owned Business Award   SPRINGFIELD, VA, August 9, 2017—Strategy and Management Services, Inc. (SAMS) has been selected by the Northern Virginia Chamber of Commerce (NVCC) as a winner of the Established Meritorious Veteran-Owned Business Award. The award is part of the chamber’s annual Distinguished Service Awards honoring individuals, companies,…

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Stop Making these 3 Mistakes to Become a Better Manager

Picture this: you’ve just landed a high-profile assignment as a manager for a critical customer project. Now what? You think well on your feet, solve problems and ooze professionalism with clients. As a manager, your daily routine consists of gathering information, synthesizing insights, and creating solutions. However, the road to delivering successful project outcomes is…