SAMS CORE: How We Approach Client Success

Since 2008 when we were founded, and since entering the SBA’s 8(a) Business Development program in 2010, Strategy Management Services Inc. (SAMS) has come a long way. With guidance from industry insiders like our founder Staci Redmon, SAMS has deftly navigated the competitive federal marketplace, winning clients like the Department of Defense (DoD), U.S. Navy…

Honoring Those Who Have Served

May is National Military Appreciation Month (NMAM) – a time when we are given the opportunity to show our appreciation for the service and sacrifice of America’s veterans and the contribution of their spouses.  As a Service Disabled Veteran Owned Small Business (SDVOSB), Strategy and Management Services, Inc. (SAMS), SAMS prioritizes the importance of hiring,…

SAMS Salutes our Veteran Employees

As a Service Disabled Veteran Owned Small Business (SDVOSB), Strategy and Management Services, Inc. (SAMS) prioritizes the importance of hiring, training and retaining employees who have previously or are currently serving in the military. Over 75% of SAMS’ valuable team members are either veterans or family members of veterans, adding to the strong culture and…

What Can We Do for Veterans in Transition?

Much has changed since the Vietnam War when returning veterans were considered unwelcome by some U.S. citizens who were intensely against the war. Today, it is not unusual for ordinary citizens to approach a veteran and offer a heartfelt, “Thank you for your service.” At SAMS, veterans or family members of veterans make up 75%…

Green Cleaning for Safety, Sustainability, and Savings

Green cleaning, relatively new watchwords in facilities management, improves indoor air quality for employees and customers and lightens the environmental-toxin load.  But while large corporations and public-sector businesses, like hospitals and schools, may have sophisticated green-cleaning programs, midsize and small companies may feel left behind by the green train. LEED for Existing Buildings Program If…

What’s Trending? Call Centers are Returning to the U.S.

Whether you run a small business or large enterprise organization, your call center is a critical customer touch point. To improve the call center experience and drive higher levels of customer loyalty and satisfaction, companies are reinvesting in their centers, deploying new technologies, and implementing advanced customer relationship management tools to better understand their customers.…