Helpdesk Support

Maintaining day to day operations is critical to any mission. SAMS provides comprehensive Helpdesk Support to its customers to ensure network connectivity, troubleshooting, hardware and software as well as training personnel on system updates.

  • Tier I-III Helpdesk Support
  • Workstation and Server Software Support
  • Schedule and Execute Software Updates and Patches
  • Tier I and Tier II Incident Response Tracking