SAMS CORE: How We Approach Client Success

Since 2008 when we were founded, and since entering the SBA’s 8(a) Business Development program in 2010, Strategy Management Services Inc. (SAMS) has come a long way. With guidance from industry insiders like our founder Staci Redmon, SAMS has deftly navigated the competitive federal marketplace, winning clients like the Department of Defense (DoD), U.S. Navy… Read more »

Redmon’s Rule #139 – Focus on Solutions

Making excuses benefits no one. Neither does dwelling on past mistakes, passing blame, and wasting precious time by focusing on a problem. Transform your mistakes into a learning process so you can prevent them from recurring. Simply accept responsibility, provide solutions, and redirect the business towards achieving its overall goals. Do you make excuses or… Read more »

Redmon’s Rule #138 – Celebrate the Everyday Leaders

A leader has become something that we strive to be instead of accepting that we already are. We celebrate accomplishments that few people can achieve, rather than celebrating the everyday actions that positively influence the lives of others. Think of a moment when someone did something that changed your life for the better. Maybe it… Read more »

Redmon’s Rule #137 – Reduce the Distance of Remote Teams

Remote teams require emotionally intelligent, agile leaders who understand the impact of both physical and psychological distance. Distributed employees are faced with communication challenges unfamiliar – and quickly forgotten – by their local counterparts. What’s usually a quick pop-in across the hall can turn into hours waiting on an emailed reply. Focus on solutions that… Read more »

Redmon’s Rule #135 – Walk Around

Management by Walking Around (MBWA) has been practiced for centuries – and for a good reason. It works! If you expect to identify the real problems and elicit solutions from earnest and hard-working employees, it is essential to walk around. Visit your employees both on-site and in the field. Get to know them. Ask what… Read more »

Redmon’s Rule #133 – Lead with Intent

For good or for bad, culture is nothing more than the behavior of its leaders. Start by examining your character. Are you thinking, feeling, and acting in morally relevant ways? Does your character model your core values? People will always do what you do, and not what you say. Spend some time examining your integrity…. Read more »

Redmon’s Rule #132 – Identify Hidden Leaders

The Dunning-Kruger effect argues that the most competent people are often the most insecure. People who question their abilities are often great leaders because they are humble enough to know there is always more to learn. Identify these “hidden leaders” on your team. The thinkers. The doers. The ones who pursue challenging tasks. When overconfidence… Read more »

Redmon’s Rule #131 – Perception is Key to Communication

Alleviate mixed messages by combating two common challenges, selective perception and closure. Selective perception occurs when individuals readily accept information that mirrors their values, beliefs, and expectations – and ignore the rest. Inefficient communication and selective perception can lead to gaps in knowledge. Individuals then seek to fill these gaps using a process known as… Read more »

Redmon’s Rule #130 – Fail Early and Often

At some point in your journey, you’re going to feel stuck. Situations will arise that leave you feeling confined. You might even think you’ve already failed. When this happens, remember that there is no one best solution. And if you want to solve a problem, you have to find it first. Tough problems are hard… Read more »

Redmon’s Rule #129 – Know the Benefits of Buying Local

Sourcing locally can provide huge benefits for your business and your bottom line. When it comes to professional services, buying local affords opportunities to improve the agility, responsiveness, transparency, and cost-effectiveness of service delivery. Native companies own the competitive advantage of serving the communities to which they belong. And they build unique values along the… Read more »