Technologies

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Artificial Intelligence (AI)

The rise of Big Data goes hand in hand with the rise of Artificial Intelligence (AI), which has grown by 270% in the last four years. While data is often seen as the core of digital transformation in the enterprise, Artificial Intelligence (AI) is the engine that makes it work. Without AI, processing multiple streams of information without standard formatting or metadata would be impossible.

What is AI?

Popular culture and industry buzz have popularized AI without clarifying what it is. Put simply, AI is any program or algorithm which can make high-level decisions based on an arbitrary number of variable conditions.

This gives rise to capabilities with a wide range of industry applications, including:

  • Data Management: AI can organize and extract insights from raw information
  • Personalization: AI can assist with customer interaction in the form of chat bots, call forwarding and diagnostic FAQs
  • Process automation: AI can automate complex, repetitive tasks to save time
  • Predictive Analytics: AI can refer to past results and make informed predictions about the future

AI is Not ML

AI should not be conflated with Machine Learning (ML), which is a subset of AI that improves its own performance over time. To learn more, see our ML capabilities page.

How We Use AI

SAMS uses AI for many applications. Crucially, it supports Data Analytics for our clients, IoT, Cloud Storage and strategy development. We may use AI in miscellaneous projects which support:

  • Increased productivity and operational efficiency
  • Improved bottom line
  • Better lead generation and follow-up

No matter your industry, AI can transform your business by decreasing labor and reducing insights. Let SAMS be your partner in the most futuristic business development of our time.

Contact us to Learn More!

IT and Cyber Security

In 2018, hundreds if not thousands of data breaches led to the disclosure of 446 million personal records. Large enterprises are a primary target for hackers, corporate espionage and insider threats. For government contractors especially, security is a massive risk mixed with political motives in addition to profiteering.

That’s the bad news. The good news is, most security incidents are preventable. According to research, 84% of all data breaches can be attributed to human error or negligence. The oldest tricks in the book remain the most effective. These encompass,

  • Phishing
  • Malware (including ransomware)
  • Weak passwords
  • Lost or misplaced devices
  • Unsecured networks

At SAMS, we understand the growing importance of cybersecurity, not only in the solutions we develop, but also in our clients’ workplace.

Building a More Secure Enterprise

The simplest and most effective way to mitigate cyber security risks is to raise employee awareness. We offer training to our clients’ and personnel on avoiding malicious sites, identifying fraudulent communication and securing important devices.

Additionally, SAMS’ offers standard cyber security support, including

  • Network monitoring and security, including firewalls and authentication
  • Software inventory and updating
  • Improved anti-malware and password protection across enterprise devices
  • Hard-drive shredding and asset destruction
  • Strategic physical access and facility security

As the number of malicious actors increases by the day, your organization is in the crosshairs. Work with a company that understands the risks and knows how to avoid them.

Contact us to Learn More!

Cloud Computing

Cloud is no longer an industry buzzword and hasn’t been for some time. As of 2018, 77% of enterprise organizations use cloud for at least one application, and by 2020 83% of them are expected to partially or fully migrate.

In many ways, cloud has kept its promise to revolutionize IT and accelerate digital transformation by providing organizations with a bundled host of benefits, including:

  • Increased efficiency – with cloud, the enterprise can utilize resources on demand with a 100% reduction in overhead and no need for on-premise infrastructure
  • Better security – as concern for data breaches and cybersecurity increases, the cloud offers peace of mind with strong encryption and heavily secured architecture
  • Scalability – the cloud not only allows organizations to easily scale resources with business growth but encourages growth by facilitating agile processes, and research shows that cloud adopters
  • Mobility – remote access is built into the cloud model, increasing productivity and creating a mobilized workforce

Data is the cornerstone of digital transformation, allowing organizations to unlock key insights that drive innovation, product development and revenue. Meanwhile, cloud provides an all-in-one platform for data storage, access and analysis.

Expert Cloud Servicing

SAMS provides a full range of cloud services to its clients, from data migration to software deployment and analysis. Our trained experts have worked with large government clients to transform legacy systems and move operations to the cloud, resulting in cost savings and improved operational efficiency.

To fully realize the potential of cloud, a company must adapt to new processes and workflows. SAMS will be your partner for the entire journey. Wherever you are in the cloud migration process, we are ready to work with you from strategy through development and training.

Contact us to Learn More!

Business Intelligence

Data is the new gold: it drives everything from strategy to sales and growth. As sources for data accumulate and storage becomes cheaper, businesses are awash in it; but having data isn’t enough on its own. Like gold, it must be mined and processed to provide value for a business.

Data analytics is the practice of processing data to extract insights, intelligence and KPIs that form the basis of predictive strategy. In recent times, the market for data analytics has exploded, with enterprise adoption steadily climbing from 17% in 2015 to 59% last year.

SAMS uses data analytics in many applications, including technology development and deployment, business strategy, solutions optimization and more. A solid background in analytics tools and modelling allows us to harness your existing assets to gain key insights into the factors behind your success.

With a wide-range of supporting capabilities, SAMS is prepared to develop a comprehensive analytics strategy for your organization, including:

  • Integration of data sources (IoT, CRM, operations, sales platform)
  • Consolidation of data architecture (on-premise or cloud)
  • Modelling and extraction
  • Tracking and measurement

The number of potential data assets at an organization’s disposal creates a unique competitive advantage that few take full advantage of. Don’t let it go to waste: SAMS is the ideal partner for driving transformation through new insights.

Contact us to Learn More!

Digital Transformation

While digital transformation has played a major role in business growth for the past decade, there is still progress to be made: 85% of enterprise decision makers believe that without efforts to digitally transform within the next 24 months, their bottom line will suffer.

At its core, digital transformation is about:

  • Aligning every level of an organization with digital strategy
  • Solving old problems more efficiently
  • Eliminating analogue systems and breaking down silos
  • Creating new capabilities through better collaboration and data
  • Eliminating redundant processes and consolidating systems

SAMS looks at each client individually, assessing their revenue model, goals and KPIs to create a unique digital transformation strategy optimized to raise their bottom line and increase competitiveness.

When it comes to digital transformation, time is of the essence. The SAMS Core model allows us to develop with speed and flexibility, making SAMS an ideal partner in transformation efforts.

Our capabilities allow us to leverage technologies on the cutting edge including:

  • The Internet of Things (IoT)
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Cloud Architecture

With these and many other tools, we advance capabilities and simplify workflows, preparing your organization for a future where innovation is the greatest measure of success.

Contact us to Learn More!

Internet of Things (IoT)

The number of networked devices in the enterprise is rapidly increasing every day, and each new device brings with it a treasure trove of data that can be mined for insights to improve business strategy and raise your bottom line.

Statistics show that between 2017 and 2025, organizations will spend $15 trillion dollars on the Internet of Things (IoT). It’s not hard to see why: IoT creates unprecedented opportunities for

  • Driving efficiencies
  • Improving client satisfaction
  • Increasing innovation
  • Reducing costs

From facility control to transportation to office equipment, sensors in IoT devices produce data that can be collected, consolidated, and analyzed with the aid of AI to assist decision making and strategy.

Whatever your needs, SAMS will help you to

  • Assess existing assets for IoT capabilities
  • Deploy new technology which can be leveraged for data collection
  • Consolidate and analyze data for insights
  • Secure IoT devices to protect them from compromise

As IT spending continues to rise, the number of untapped data assets at an organization’s disposal creates a unique competitive advantage. Don’t let it go to waste: with AI and ML capabilities, SAMS is the ideal partner for driving transformation through new insights.

Contact us to Learn More!

Machine Learning (ML)

As AI becomes more accessible in the enterprise, so too does Machine Learning (ML). The two often go hand in hand: while AI is any program that makes high-level decisions based on an arbitrary number of variables, ML is any program that does the same thing, and gets better at doing it over time.

ML vs. AI

General AI makes either-or, binary decisions. Like every other computer program, it is 100% sure what to do given any set of conditions. ML, on the other hand, is only mostly sure. It assigns probability values to a list of guesses, and if it gets the right answer, it learns. If it gets the wrong answer, it learns as well.

This makes ML particularly helpful in applications without easily defined rules, including:

  • Customer segmentation and behavioral prediction (who is more likely to leave your site?)
  • Content recommendation (which blog post will most interest a particular reader?)
  • SPAM filtration (more generally, separating “noise” from useful information)
  • Image classification (facial recognition)

An ML algorithm can use different methods to make “guesses,” such as Bayesian analysis, decision trees, and Artificial Neural Networks (ANN). When ML is powered by an ANN, then it is referred to as “Deep Learning,” which is reserved for the most complex decisions a program can possibly make.

How We Use It

When SAMS identifies a use-case for AI, we consider whether ML would give better results. Our solutions often include both: for instance, general AI works well for data analysis, while ML works better for unstructured data classification.

Today, any organization can benefit from the insights, convenience and personalization which ML provides. Let SAMS help you make the most of your data with our wide-range of AI and ML capabilities.

Contact us to Learn More!

Blockchain

Of all the innovations to emerge in the last two decades, Blockchain may yet prove to be the most disruptive. Aside from its considerable impact on the international economy, Blockchain has demonstrated its worth as an enterprise asset, promising to transform cybersecurity, healthcare, finance, supply chain and many other fields.

In 2018, even former skeptics joined the fold, with 95% of businesses across industries investing in the technology. But in spite its popularity, a lingering association with cryptocurrency has fueled misunderstanding, obscuring its potential across many applications.

What is Blockchain?

Blockchain is an elegant solution to a timeless human dilemma: how can you be sure a record is trustworthy? The answer is a decentralized public ledger (a chain) which stores time-stamped records of data (blocks) secured by encryption and redundant third-party verification.

At its core, the blockchain is simply a record of tabular data which can be appended but never altered. This makes it an ideal solution in situations that require data integrity and trust, including:

  • Two-party transactions
  • Conditional (smart) contracts
  • Dynamic and static registries

As enterprise blockchain packages become more available and reliable, the blockchain will become increasingly important to business and daily life.

SAMS and Blockchain

At SAMS, we assess and tailor solutions to our client’s specific needs. With capable experts in networking, data storage and software design, we are excited to strategize and implement your blockchain deployment.

Contact us to Learn More!

Emerging Technology

One year before our company was founded, the iPhone launched a mobile revolution, and progress hasn’t slowed down one bit in consumer or enterprise technology. At SAMS, we take innovation seriously for ourselves and our clients, continually learning from our projects and training at the cutting edge of disruption.

The trends speak for themselves: over the next decade, business will be transformed by a combination of computing power, consolidation of infrastructure and vast amounts of data. Emerging technology like AI, ML and IoT have developed to harness these raw capabilities to reduce cost and generate competitive opportunities.

SAMS is proud to integrate and deploy these technologies in our strategy and solutions, giving our clients a technical advantage reflected in their bottom line.

Avoiding Technical Debt

Leaders are often hesitant to invest in technology early on, living by the adage “if it ain’t broke, don’t fix it.” But when it comes to innovation, an organization without a long-term strategy is broken and needs fixing.

“Technical debt” accumulates when a business falls behind its competitors, failing to recognize transformative opportunities that produce long-term advantages. Not only will its bottom line suffer in the long-run, but it will be forced to adopt late, paying the same price for a fraction of the benefits.

By staying on top of emerging technology, an organization avoids technical debt and stays responsible both to its current shareholders and future prospects.

Mitigating Risk

Organizations that lag behind technology face serious risk in the form of deprecation, failure and vulnerabilities inherent to the evolving digital ecosystem. Just as responsible system administrators update software to stay secure, a well-run organization updates its infrastructure to mitigate risk.

Strategy Over Hype

In a world of sensationalism and buzzwords, leaders are understandably wary: not every industry or business will benefit from the latest technology, and every new trend should be assessed for the value it can provide to a business.

At SAMS, we put strategy before hype. Every emerging technology is a potential tool in our toolkit, deployed strategically to produce measurable results. Choose a partner that understands the difference between authentic transformation and fads.

Contact us to Learn More!

Robotic Process Automation (RPA)

As enterprise AI becomes more powerful by the day, organizations are depending on automation to accelerate processes and free up time for employees and management. With Robotic Process Automation (RPA), repetitive, rule-based tasks can be replicated at scale in a virtual desktop environment.

By 2020, 40% of enterprises will depend on at least one RPA application, according to Gartner, up 10% from 2018. From HR to sales and customer service, RPA can slash costs by more than half, raise productivity and increase customer satisfaction.

With AI and ML capabilities, SAMS includes RPA in its IT Governance and Enterprise Architecture (EA) strategy, searching for ways to increase the efficiency of an organization from our initial assessment through solution development.

We will help you:

· Assess opportunities for RPA deployment

· Model expected cost and productivity benefit

· Develop and implement RPA applications

· Train leadership for ongoing maintenance

As a lifecycle solutions provider, SAMS is prepared to stand by you at every step of the RPA adoption process from development through ongoing improvement. Choose a partner that won’t stop at “good enough”.

Contact us to Learn More!

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Artificial Intelligence

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Blockchain

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Business Intelligence

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Cloud Computing

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Digital Transformation

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IT and Cyber Security

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Machine Learning (ML)

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Emerging Technology

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Internet of Things (IoT)

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Robotic Process Automation (RPA)

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